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JuicePay
Platform

System status

Live operational status for the API, dashboard, and every supported network.

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01

Current status

All JuicePay systems are operational. No incidents in the last thirty days.

  • API — operational, p99 latency 142ms
  • Dashboard — operational
  • Webhook delivery — operational, 99.993% success, p99 latency 10s
  • Sandbox — operational
  • Reports and exports — operational
02

Network status

Network conditions are monitored independently. A degraded network affects settlement timing on that chain only; routing will prefer alternative chains where your preferences allow it.

  • Base — normal
  • Arbitrum — normal
  • Solana — normal
  • Ethereum — normal, elevated gas
  • Polygon — normal
  • Tron — normal
03

Incident history

We publish a written post-mortem for every incident lasting more than fifteen minutes, including the timeline, the root cause, and what we changed.

  • 2026-07-28 — Webhook delivery delays during a batch run. Root cause: insufficient consumer concurrency under sustained 25k-leg load. Fixed by partitioning deliveries per endpoint.
  • 2026-06-11 — Elevated quote expiry errors on thin regional pairs. Root cause: TTL not scaled to book depth. Fixed by making TTL dynamic per pair.
  • 2026-04-02 — Idempotency key collisions from case-sensitive hashing. Root cause: keys hashed before normalisation. Fixed by normalising case; duplicate resources refunded.
04

Demonstration notice

This status page is static content in a demonstration build. It is not a live feed and should not be used to assess any real system's availability.